IoT FEATURE NEWS
Remote Field Service Innovation, Accelerated by the Pandemic and Forever Changed for the Better By Arti LoftusApril 07, 2021
As the vaccine rollout continues and the end is in sight for a managed pandemic, the continuing impact of COVID-19 has seen many workers, students, and others resign themselves to their homes with mandates restricting them for months. To accommodate this, the turn to growing virtual productivity platforms from the onset of the pandemic has been tremendous, with many businesses using this to their advantage. It allowed service providers to fix problems proactively and therefore avoid on-site services that may compromise employee safety or just be impossible due to lack of access to closed buildings. The enormous value of this technology in relation to the pandemic made it useful throughout many industries that caused an expansive growth in Connected Field Service (CFS) that might have otherwise been embraced at a mu