it s developing habits sooner, but it s also learning a little bit at a time rather than getting your first phone at 13, 14, fully loaded and then trying to learn everything all at once. reporter: devorah heitner runs workshops on kids and phones. she says parents need to ask themselves some questions. is your kid impulsive? are they going to blow up their life with a few angry texts? is your kid able to be honest about you and accountable. reporter: and in the mongst before the phone, she says discuss bound reas with your child and role play to teach them good phone manners. thank you! reporter: back in the bermans in chicago, henry s parents made the call he s a very responsible young man and given the extra responsibility of helping by walking his brother home from school, it just seemed i didn t really think about the age. it was just, you know, the right time. reporter: are you excited to get a phone? are you a little nervous to get a phone? a little bit of exc