Alan Petrie, who delivers in Kingseat, won an award for his kindness and service while on his rounds. DOZENS of Press readers have stepped in to defend their local postie in the wake of criticism of Royal Mail s service over Christmas. Last month, the Press reported several complaints from residents across Dunfermline and West Fife with one describing the standard of delivering over the holidays as absolutely appalling . Locals had vented about the length of time parcels and letters were taking to arrive, while other homeowners in Dunfermline and Carnock highlighted that they were only receiving one delivery per week.