The company said it has enabled its digital touchpoints such as WhatsApp and the mobile app providing convenience to claimants to lodge and track claims. Also, the company provides home pick-up of claim documents.
Buyers are taking over a week longer to research their next purchase due to low confidence and extra time needed to research EVs, according to research.
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Businesses struggle to deliver a unified customer experience across touchpoints, but better product data management can help deliver better user experiences.