incendiary topics in mitt romney s history and fernstrom himself seems to be a sort of incendiary, fiery, maybe undisciplined kind of strategist. i want to read one piece from a bit from your story that stuck out. it says one incident still stands out. fernstrom had been on an overseas calling with an advisor when the call abruptly dropped. he pulled out the phone from the wall and knocked down his computer at the same time. fernstrom marched out of his office with phone in his hand like a dead limb. he went to where jillson sat and quote, threw it at my wastepaper basket. this is an expletive piece of expletive. she remembered fernstrom yelling at her get rid of it, do something about this. when they inspected the phone they realized it wasn t broken, fernstrom had inadvertently pressed the do not disturb button. that kind of temper and anger, how do you think, you talk about it s present at every level of this campaign, granular and beyond. how is that reflected, sometimes