And what have the police said to you about how you handle the situation now . Well, i havent spoken to the police directly, but we have support on site from other areas. As you can imagine, we are a national company, so imagine, we are a national company, so other people have gone to the site, and our Operations Director is on site handling the situation with the police, and i believe, from our last conversation, that we are trying to negotiate with the hostage to find out what is going on. We are unaware what this gunman is about. And as far as you know, there are no other people being held hostage it is two members of your staff. Everyone has been accounted for, customers have been evacuated, and all our staff are happy safety point, with the exception of these two individuals. Tell us about the training your staff have. Lots of people have talked about how the evacuation was well organised, are they trained to deal with this sort of unexpected incident . Yes, as a national company,