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December 18, 2023
This article analyses the Guidelines for Prevention and Regulation of Dark Patterns which was notified by the Central Consumer Protection Authority, and its impact.
December 11, 2023
Buying rail tickets through third-party retailers such as Trainline will cost passengers extra, a watchdog has found, with some charging booking fees of up to £6.45.
December 10, 2023
The CCPA has notified guidelines to stop online firms from force-selling, pushing unsolicited subscriptions and showing misleading ads
November 16, 2023
Let’s face it; we’ve all been tempted to play with rates to boost revenue. It’s the oldest trick in the revenue management book, you might even say that’s exactly what revenue management is. But I’m specifically referring to the practice of lowering prices during the booking process, then adding hidden fees later. The guest feels like they’ve been duped, but hey, you’ve made a few extra bucks, right?
November 8, 2023
Airline boss says fees are ‘no different from buying a pizza – if you want extra toppings, you pay for them’
October 5, 2023
EXCLUSIVE: The Express did some research into how much it really costs to fly with one of the UKs most popular budget airlines. The results were shocking.
September 22, 2023
Whether you're booking a flight or placing an order on Postmates, it's likely that you're going to encounter "drip pricing." The total price you pay for the flight ticket is rarely the initial price...
September 15, 2023
If you’re not paying attention, you could end up paying more for your purchases than you planned to.
August 23, 2023
We are easy prey for drip pricing, the practice of incrementally disclosing unavoidable additional fees, squeezing our wallets and feeling unfair.
June 14, 2023
The consumer affairs department said industry self-regulation can play a pivotal role in addressing the issue of dark patterns of advertising