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CW Government Travel, Inc

File:  B-419193.4; B-419193.5; B-419193.6 Date:  April 15, 2021 Lars E. Anderson, Esq., Charlotte R. Rosen, Esq., and James P. Miller, Esq., Odin Feldman Pittleman PC, for the protester. Timothy A. Furin, Esq., Ryan C. Bradel, Esq., Alan M. Apple, Esq., and Chelsea A. Padgett, Esq., Ward & Berry PLLC, for BCD Travel USA, LLC, the intervenor. Jeremiah Strack, Esq., General Services Administration, for the agency. Jonathan L. Kang, Esq., and John Sorrenti, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1.  Challenges to the evaluation of the awardee’s technical quotation and past performance are denied where the protester’s arguments rely on definitions that are not found in the solicitation, and where the evaluations were reasonable and consistent with the solicitation criteria.

Qwest Government Services, Inc d/b/a CenturyLink QGS

AR, Tab 15, Source Selection Decision Document (SSDD) at 3. The agency evaluators also made narrative findings identified as elements that increased the confidence of success, or elements that decreased the confidence of success in support of the assigned ratings.  For example, with regard to the performance management approach factor (the most important of the solicitation’s evaluation criterion), the TET identified three elements that increased confidence in AT&T’s proposal, while finding three elements that decreased confidence in CenturyLink’s proposal.  AR, Tab 12, TET Report at 6-7. On December 29, the agency’s source selection authority (SSA) received and reviewed the evaluation ratings and findings.  AR, Tab 15, SSDD at 1-9.  The SSA determined that AT&T’s technical advantages, as compared to CenturyLink’s proposal, outweighed CenturyLink’s price advantage, and thereby made AT&T the overall best value to the government. 

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