The Electricity Company of Ghana (ECG) says it has resolved the challenge with the purchase of power at third party vending points. Customers on the ECG prepayment metering system since Monday, September 26, 2022, have been unable to top-up at 3rd party vending points. The almost a week challenge affected…
The Electricity Company of Ghana (ECG) says it has extended the working hours at all district offices to allow customers facing challenge purchasing prepaid to do so. “The Electricity Company of Ghana wishes to inform all stakeholders, especially our cherished customers on our prepayment metering system that due to the…
The Electricity Company of Ghana (ECG) has given a one-month ultimatum to all its customers to rectify all anomalies with their meters ahead of an impending audit of all meters leading to the prosecution of culprits. According to ECG, the move would help to reduce commercial losses once and for…
Scores of non-residential customers among the first 25 people to have had their post-paid meters changed to pre-paid meters by the Electricity Company of Ghana (ECG) have hailed the changeover. Mr. Moro Tijani, Manager of Torrid Oil, stated during a stakeholder meeting organized by the ECG that they had no…
The management of the Electricity Company of Ghana (ECG) on Thursday said it was working to rectify some challenges with the Nuri prepayment system (one of ECG’s smart-prepayment systems). Customers are for sometime now, unable to use that smart meter to purchase power leading to the automatic cut-off of supply…