Collector and chief cathy lanier are changing protocol for how 911 calls are handled. This is after a man was walking down this street. Rhode island avenue on october 3, 10 30 at night. He got to that tree, the big tree and he ran into two teenagers with a gun. In the district, the body count mounts as the bullet echo across the city. The district leader call in the public for help. One man tried to help but got nowhere. Are you sure you dont want to to know where the kids with a gun are operating . They said no. Were not interested unless you come back to the city. Stephen he walked to his car and two teens intercepted him, pulled a gun and demanded all he had. He held on to his car keys. When they left he raced home to hyattsville. I called the police. The operator said i had to come back in the city. Stephen we contacted d. C. Police and the rep referred us to the call center. We asked if this is standard policy we are told someone is looking into it and would get back to us later.