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September 19, 2023
Salesforce today announced that trading and investing platform eToro is using Service Cloud with Einstein, Marketing Cloud, Mulesoft, and Tableau to enhance its customer service with secure and...
June 7, 2023
Salesforce today announced general availability of WhatsApp for Service Cloud, powered by data and AI, which empowers organizations to efficiently connect with customers through personalized... | June 7, 2023
May 8, 2023
With Slack GPT, Salesforce expands its own ChatGPT-like generative AI capabilities across its CRM platforms.
May 3, 2023
Today, Salesforce introduced new real-time data and AI capabilities built into the worlds #1 CRM. With generative AI-powered emails, qualified leads, and intelligent sales planning, sales... | May 3, 2023
September 20, 2022
An exclusive interview with Clara Shih, CEO of Service Cloud, discusses the need for personalization in customer service as well as increasing adoption of AI, AR and video.
September 15, 2022
/PRNewswire/ -- TechSee, the market leader in Computer Vision solutions for customer service, today announced a partnership with NeuraFlash with the goal of...
June 13, 2022
San Ramon, CA (PRWEB) June 13, 2022 -- Rootstock Software, a worldwide provider of cloud Enterprise Resource Planning (ERP) solutions, today announced new