Alluded to this. Were working out the system. We often dont get notified of what ultimately happens . So we get the notice to meet and confer but we dont always know kind of what happens at the back end of a case. Were trying to streamline that process that one director henderson was talking about 50 or 60 letters we got recently, thats because we went through manually and made all these requests and received the final results of the case. Ok. That needs to be fixed right away. We are working a lasting solution request. Everybody is great about providing information when we request it but the automated part of it has been missing. So i think we are uptodate now and should be uptodate going forward. But if theres not a technological solution at this point. I think its really important that what were trying to get to is an audio mated where i dont have to ask. It should be automatic when the decision gets made that we get the notification and if we dont answer or if someone doesnt send i
At slalom consulting. For disclosure, i serve as a member of san raphael fire commission, but in my role today, im only speaking as a slalom consultant. So building on sarahs conduct, this leveraged a paperbased system as she mentioned, but the d. P. A. This year made a focused investment on d. P. A. Technology to introduce a foundational tool to introduce timely and accurate report with specific reference to 1421 in mind. The tool provides near realtime visibility to cases in progress and opportunity for improved efficiency in collaboration. Looking forward, the d. P. A. Can leverage case data to drive policy recommendations. And in considerations of Lessons Learned on this endeavor, i would raise a couple categories, namely training and adoption of the system as well as data. So a couple comments about that. Time for training and adoption of the new technology by d. P. A. Personnel was insufficient. We would have included an additional month of training. And although there is 100 dat
Investigators now only enter information one time, and we have retired the wooden box, which was an integral part of our work flow. We have a new Case Management system which is based on sales force technology and eli hill is going to tell us how it all happened. Thank you, commissioners, chief scott, and director henderson for having me here today. I have some prepared remarks, so ill be reading it. My name is eli hill. She says im a client partner at slalom consulting. For disclosure, i serve as a member of san raphael fire commission, but in my role today, im only speaking as a slalom consultant. So building on sarahs conduct, this leveraged a paperbased system as she mentioned, but the d. P. A. This year made a focused investment on d. P. A. Technology to introduce a foundational tool to introduce timely and accurate report with specific reference to 1421 in mind. The tool provides near realtime visibility to cases in progress and opportunity for improved efficiency in collaboratio
Here. [please stand by] commissioner dejesus when youre under ten days, do you have to do the same thing and give notice and the violations are going to be a reprimand . Are the violations going to be a oneday suspension or a tenday suspension . Do you have to follow the same Program Rules . Yes. Commissioner dejesus so now, we have a chart, and im glad you pointed that out, and everyone will be on the same page of what the discipline is, but it sounds like youre selecting the reprimand or the discipline, and i guess thats where the concern is coming from commissioner elias and myself. Yes. And i understand that. You guys have all been doing this for a while, but i will say that unless you see the case and understand and we have these discussions, and we have our positions, and sometimes they have theirs in terms of a disagreement. But to be fair of the process, you have to see the progress of the case. But without more facts, we cant provide more information. We cant give a full factu