National summit today after passengers with disabilities mistreated by Canadian airlines cbc.ca - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from cbc.ca Daily Mail and Mail on Sunday newspapers.
WestJet chief executive officer Alexis von Hoensbroech apologized Thursday for incidents where the airline failed to accommodate people living with disabilities, saying he hopes to improve travel accessibility.
Air Canada says it's changing its protocols to improve the way it treats passengers with disabilities after several high-profile incidents led to a meeting with politicians in Ottawa this week.
When Stephanie Cadieux flew into Vancouver last week, her wheelchair didn't arrive with her. As Canada’s chief accessibility officer, she says that airlines need a fundamental shift in how they treat passengers with accessibility needs.