How NICE Is Using AI to Improve the Online Customer-Service Experience businessinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from businessinsider.com Daily Mail and Mail on Sunday newspapers.
Infused with AI capabilities, NICE’s CXone WEM is recognized for its focus on the agent experience across digital and voice channels and its commitment to CX innovation
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COMPANY NEWS: NICE’s latest CX AI innovation drives personalised employee augmentation for agents, supervisors, and CX leaders. NICE has announced the.