Outlook
Click ‘Options’ on the ‘Tools’ menu
Go to the ‘Preferences’ tab under ‘E-mail’ and click ‘Junk E-mail’
Go to the ‘Safe Senders’ or ‘Safe Recipients’ tab and click ‘Add’
Enter an email address and click ‘OK’ and then the next one until done
Or if you found our email in your Junk-Email folder
Open the email
Go to ‘Actions’ and click ‘Junk E-mail’
Click ‘Add sender to Safe Senders list’ or ‘Add sender’s domain to Safe Sanders list’
Hotmail
Click ‘More mail settings’ in the top right hand corner
Under the ‘Junk E-Mail’ heading click ‘Safe and blocked senders’