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ReviewPro, a Shiji Group brand, reveals above-industry NPS for first two quarters of 2022

ReviewPro’s Net Promoter Score (NPS) comes in at 55.1 for the first two quarters of 2022. Based on global NPS standards, 50 or more is considered “excellent”,*, and the score is 20.1 points higher than the industry’s average of 35**. This underlines the company’s dedication to global, multilingual, and round-the-clock support for its 60,000+ global accommodation providers.
Comunidad Autonoma De Cataluna Neil James Kirsten Andres Shiji Reviewpro Shiji Group Customer Success Department

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