Synopsis
It aims to empower over two crore retail merchants in the country with seamless banking services digitally. Merchants, who are not the customers of the Bank, can also avail the benefits of the stack by instantly opening a zero balance current account using the InstaBIZ app in a digital manner.
ICICI Bank on Thursday announced the launch of Merchant Stack, a set of digital banking services especially curated for retail merchants. The array of banking as well as value-added services enables merchants - grocers, super markets, large retail store chains, online businesses and large e-commerce firms - to meet their banking requirements so that they can continue to serve their customers in the challenging times during the pandemic. This initiative is in-line with the Bank’s principle of ‘Business with Care’.
6 hours ago
ICICI Bank is adopting Aritificial Intelligence (AI) and Machine Learning (ML) in a big way. Over the last year, these technologies have reduced internal costs for the bank and helped significantly drive its deposit and lending growth, the banks management said during an earnings call with analysts. The bank reported a net profit of Rs 4,402 crore in the fourth quarter of FY21, around 260.5% higher compared to the same period in the previous year, according to its financial results.
The costs and benefits of AI and ML
Several of the leading banks are turning to technology, to target customers with the right product and through data-based underwriting, they can bring their loan delivery time to just a few minutes. ICICI Bank sees AI and ML as an opportunity to acquire good customers at a faster speed, while also helping it keep tabs on how their clients’ spending and credit behaviour on a near real-time basis.
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