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Subsets helps subscription businesses reduce churn with retention experiments and explainable AI

Recurring revenue is pretty much the holy grail for any business it's precisely why Apple has segued towards being almost as much a services company as it is a hardware company, with 20% of its revenue now emanating from Apple TV+, Apple Music, iCloud, among an array of other subscription and non-subscription-based services. The cost of acquiring new customers has also reportedly increased by more than 200% over the past decade, which highlights the importance of predictable revenue streams. Reducing churn is the name of the game.

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