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February 1, 2024
Ombud says the insured was not told she needed to install a tracking device in her vehicle.
April 19, 2023
481 new investigations were launched over the last year, while 406 were concluded.
April 19, 2023
481 brand-new examinations were released over the in 2015, while 406 were wrapped up. By Ciaran Ryan 19
March 6, 2023
SA citizens should continue to approach crypto assets cautiously.
February 21, 2023
Fais Ombud issues advice to consumers after experiencing a slight increase in cryptocurrency-related investment complaints.
January 17, 2023
Following the classification of crypto assets as a financial product.
January 9, 2023
Without the resources required for modern policing, criminals will continue to exploit investigative weaknesses and cryptocurrency.
November 21, 2022
Fais Ombuds latest annual report also highlights the total reliance by some FSPs on risk-profiling questionnaires, to clients detriment.
October 28, 2022
Customers now have a degree of protection: the Fais Ombud has jurisdiction to hear crypto-related complaints up to an R800 000 monetary cap.
October 21, 2022
Described as a watershed moment for cryptos in SA, industry leaders say it will allow for mass adoption, including from institutional players, while making it easier to snuff out scams.