number one engine failure boeing 737, 149 souls on board. reporter: once on ground, investigators found a fan blade inside the left engine had broken apart in flight, tearing off a piece of the engine cowling, or casing, that shattered jennifer riordan s passenger window she left behind two children and her husband michael. she was genuine and pure to her core. reporter: it was the second fan blade to break off a southwest 737 in less than a year. investigators determined a metal fatigue crack had gone undetected for years southwest immediately inspected all of its similar fan blades and found 16 additional cracks today the ntsb called on boeing and engine maker cfm to make design changes and protect planes from similar failures we are to take something very tragic and try to learn from have to got others don through this. reporter: boeing says it s working on a that would fully address the safety recommendation from the ntsb
many restaurant owners are unhappy with the current plan requiring an increase in base pay even with employees who make tips. this is live look at dallas from our affiliate fox 4. one of the big stories there, the national transportation safety board questioning inspections from boeing on a fatal accident on a southwest airlines jet, the fan blade broke killing a woman who was blown partly out of a broken window. pilots landed that crippled plane safely in philadelphia. that s tonight s live look outside the beltway for special report. we ll be right back. ou need. mind if i root through your trash? new robitussin honey. because it s never just a cough. that skills like teamwork, attention to detail, and customer service are critical to business success.
signals to communicate in the cockpit because of the noise level. it was loud and there was it was just hard to communicate for a lot of different reasons. reporter: so why share their story now? these pilots saying it was out of respect for mrs. reardon s family, hoping to give them time to heal. they felt the time was right now to share their story and exactly what happened in that cockpit, that cockpit that day. in the meantime, the investigation, the national transportation safety board continuing to look into this, fred, but as you ll recall from the very start of this, it suspected metal fatigue for being responsible for that fan blade that became detached and set off that catastrophic chain of events. all right, polo sandoval, thank you so much. david. what s going on? oh hey! that s it? yeah. that s it? everybody two seconds!
instead, she relied on her extensive navy experience. my first thoughts were, here we go, just because it seems like a flashback to the navy flying. reporter: she discussed the incident for the first time since the april 17th emergency that left one passenger dead. shults said she wasn t even supposed to be in the cockpit that day. she had traded with her pilot husband so she could attend her son s track meet. dean, being the amazing husband he is, said you go to the meet, and i ll take your trip. that s why i was on the trip. reporter: shortly after taking off from laguardia airport, a fan blade on the left engine broke. debris struck the body of the plane cracking one window which broke open. the passenger in the seat next to the window was pulley partially out of the aircraft was pulled partially out of the aircraft but brought back by other passengers. however, the passenger, jennifer
are you descending right now? single engine descending. reporter: when engines failed on a southwest airlines flight last month, the pilot didn t panic. instead j she relied on her extensive navy experience. my first thoughts were actually oh, here we go. just because it seems like a flashback to some of the flnavy flying we d done. reporter: she discussed the incident for the first time since the april 17th emergency that left one passenger dead. she said on abc s 20/20, she wasn t even supposed to be in the cockpit that day. she traded with her pilot husband so she could attend her son s track meet. my husband said you go to the track meet. i ll switch and take your trip. that s why i was on the trip. reporter: shortly after the plane took off, the fan blade on the left engine broke.