good. and now gerri willis. they just enacted a massive piece of legislation with credit cards. what else is she processing? reporter: how to sumbly file documentation of mortgages, and she wants a one-page mortgage, and a lot of experts say, guess what, there are holes in the credit card act that you can drive a truck there, a small business credit card you may not be eligible for the presentations to consumers on their credit cards. so she thinks there is room to maneuver and slow was explicit in other comments. shepard: some of the analysts found the comments surprising. reporter: let me read a quote which is funny comparing the helpeders to snakes, and she says where i am from in oklahoma if you do what you guys do it is garbage, too many