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Firstsource Solutions unveils Firstsource Automation League

To unlock human potential through automationFirstsource Solutions unveiled the Firstsource Automation League - a citizen development program to democratize automation and empower the workforce. The program equips employees, even those without a programming background, to identify automation opportunities and build solutions, accelerating efficiency and cycle time. The Firstsource Automation League training methodology has been developed in collaboration with the company s automation partner UiPath. The research conducted during the run-up to the project highlighted the importance of both instilling an automation mindset as well as establishing automation skilling and rigorous mentoring programs. In keeping with the findings, Firstsource developed a structured curriculum in partnership with leading digital transformation trainers Tiny Magiq. The curriculum harnesses the cumulative power of making small changes using motivational techniques, based on Stanford behavioral scientist B.

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