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The regulatory body said FNP will remove a significant barrier to customer choice and switching, encouraging competition in the fixed telephony market. YAP CHEE HONG/The Star
PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) is conducting a public consultation on the implementation of Fixed Number Portability (FNP).
FNP will allow customers to keep their fixed telephone number when changing service provider or location.
In its “Implementation Of FNP In Malaysia” public consultation paper, MCMC asked 14 questions covering aspects such as the types of FNP services, costs to industry players, porting process and restrictions.
The regulatory body said FNP will remove a significant barrier to customer choice and switching, encouraging competition in the fixed telephony market.
FNP: MCMC wants to know if you want to keep your fixed line number when you move
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Mobile Number Portability (MNP) which was introduced in Malaysia in 2008 allows mobile users to switch telco while keeping their existing number. Now the Malaysian Communications and Multimedia Commission (MCMC) is planning of introducing a similar number portability for fixed line numbers and they have launched a public consultation on the implementation.
With Fixed Number Portability (FNP), consumers including business owners will be allowed to keep their fixed telephone number when they change service provider, service or even location. According to the MCMC, FNP was first implemented in Hong Kong and it has liberalised the fixed telephony market in 1995. Other countries have followed suit but the level of portability varies depending on the respective markets.