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December 18, 2023
Some hotels are forgoing standard check-in and checkout times, allowing guests to arrive and leave ‘whenever’. At others, operational challenges have caused check-in times to be pushed back.
July 27, 2023
This new “dis-loyalty” program has a paid membership model that can offer cost savings at hotels and restaurants. It might be turning loyalty on its head.
July 27, 2023
/PRNewswire/ -- Ennismore, the global lifestyle hospitality company, launches Dis-loyalty – a game-changing travel and food membership that takes a different...
June 11, 2022
For years, hotel operators have under invested in technology, but persistant labor challenges are forcing a reckoning in the industry.
February 5, 2021
Are Flexible Hotel Check-In Times the Way of the Future? AFAR 2/5/2021 Courtesy of The Peninsula Hotels The Peninsula Beverly Hills launched flexible check-in and check-out times 20 years ago. Last week, I was searching for hotels for a weekend away in the English countryside and kept seeing that check-in was at 4 p.m. and checkout was at 11 a.m.—sometimes 10 a.m.! I immediately felt stressed, imagining packing and leaving, inhaling breakfast before vacating the premises. If you’re only s...
January 13, 2021
We recently released our annual travel industry trends forecast, Skift Megatrends 2025. You can read about each of the trends on Skift, or download a copy here. Accor recently doubled down on the idea that lifestyle hotels, which evolved from the millennial trends of boutique and design-led independent hotels, will continue to fuel growth in the hospitality sector over the next three to five years. Lifestyle currently accounts for roughly 5 percent of Accor’s annual revenue, whereas its c...