BBCNEWS BBC News at One September 13, 2021 12:29:00
Its just the time it takes to get everything you need, and being on hold for hoursjust to get a simple question answered, or waiting forfive or six months just to get a chat with a physiotherapist, and its just really frustrating. floss, who comes from leicestershire, was born with cerebral palsy and has been getting treatment from the nhs since she was a child. but her feelings about the service changed when she reached adulthood. when i got to the age of 18, they said, "oh, youre an adult now,...
Source: archive.org