Korean Air to build AI contact centre ttgasia.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ttgasia.com Daily Mail and Mail on Sunday newspapers.
Hong Kong-May 22, 2024-FWD Group Holdings Limited today announced a five-year agreement for technology services with Amazon Web Services as part of FWD s cloud-first strategy. .
Korean Air partners with AWS to create an AI Contact Center, enhancing customer service with AI-powered bots and chatbots for personalized, efficient support.
Korean Air has partnered with Amazon Web Services (AWS) to develop an AI Contact Center (AICC) platform which incorporates artificial intelligence (AI) technologies.