Page 219 - Franchising News Today

And real estate and licensing and franchising to then just totally shift your way of doing life. he grew up creating controversy. that was how he built his brand and now he has to stay away from controversy? its a huge, huge shift. and so im saying, thats just -- thats the reality that were living in. and you know, i think that a lot of us on the right thought, okay, when you first came into 2016, how can we rebrand as the party, how can we move forward with a new vision. then trump came along. ...

Each and every job. >> for hoarding, were very, very sensitive about the way we speak to them. teach the employee you have to be empathetic. >> im going to help you today. were going to get started and bag up a couple of bags. >> knowing her employee well she knows on the job. the high level of her business continues on: the ability to speak to needs of customers and market wt ma see as an unsavory business tastefully means the nuch is bright. not only in florida, but nationwi nationwide. shes f...

Have to be empathetic. im he going to help you today. were going to get you started. were going to back up some bags. >> you have to be empathetic. i spend time on that. i think not everyone is from the same background or grieves the same way or understands how people grieve. >> knowing her employees well makes her understand on her job if shes not taking care of herself, the high level of service continues on. >> i can tell what their strengths and weaknesses are. when i put them on a crew for ...

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When he first opened lock busters, he was unaware of yelp. >> people would call me, did you know you were highly regarded on yelp? my answer was, no, because i couldnt afford a smartphone and didnt have a laptop. >> today, he credits much of his six-figure income and rapidly expanding business to that online review site. >> yelp pretty much catapulted things to the stratosphere, up to the point now im franchising, lets put it that way. >> with so many consumer review sites out there, its hard fo...

Says he was unaware of yelp and widespread impact on customers decisions. >> people would call me. did you know you were highly regarded on yelp? nope because i couldnt afford a smartphone. >> he credits much of his six-figure income to that online review site. >> yelp pretty much catapulted things to a stratosphere up to the point that now im franchising, lets put it that way. >> with so many consumer review sites out there, its hard for a small business owner to keep track. and as we discovere...

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