Page 4 - Gate Agent News Today

This Flight Faced An Unnecessary Delay After A Woman Tried To Scam A Commuting Pilot Out Of His Seat.

Heartbreaking. so many other people had it worse than i did. there was people that were elderly with wheelchairs and parents with small children. overall we were just trying to help one another and make the most of it. but it was just really an unacceptable situation. >> were really sorry to hear about your father, first of all. that sounds awful. you did send us video of the things that you were seeing. all of the people who were stranded including, as you said, elderly people. and it was just ...

Helping you. >> exactly. it is the much bigger than that gate agent. quickly, david, before we go, i do see one piece of advice that i found very useful. that if flights are canceled, whether youre flighting southwest, delta, united, what have you, you are entitled to a refund, meaning you dont have to take a voucher? >> yeah. absolutely. so a lot of the times the airlines will offer you a voucher, that is a quicker way to get value back. but if your flight are canceled, there is no questions ab...

That is not much consolation for anybody who is stranded right now or frustrated. but that is the really the ability that the d.o.t. has. >> and something you re-tweeted caught our eye, not to take your anger out on the airline agents. theyre having a week from hell too, no the to mince words. >> yeah. i mean the clip that you played before from the pilots union president, im hearing that from every worker i speak to there. everybody is frustrated. i have pilots who are frustrated theyre trying ...

Of all of this cold weather. here in atlanta, the airport has seen well over 200 flights that have been cancelled, and things, while theyre not a whole lot better at the delta terminal behind me, this line has been growing the entire day. the folks that are currently standing in this line have been here for several hours, one woman just told me a few minutes ago, she got here around 9:00 this morning, and shes yet to see a gate agent, a ticket agent, to see if they can get on a new flight. when ...

Have danger, there is some unknown, that is not fight or flight where my children, she is not even looking for her children. >> lauren: you give her way too much credit by suggesting thats what she wanted to be if she wears defending herself, we live in this culture where anything goes, someone is typing what i do, caught on social media so we are too casual and loose and okay to just explode, because there is no accountability anymore. i mean, that behavior was utterly utterly disgusting. >> ni...

To an agent what i recommend is get out your phone, even if youre in the line, try dming the airline, a lot of airlines have chat bots that will let you change your flight. if you want to get through on the phone, you have five plus hour waits. one of the favorite tips is calling the international service line so call the mexico city office or asian offices, the agents speak english and often the wait times are shorter than the u.s. lines during storms. >> if you are at the airport and are in li...

System as we go into the next few days. >> this say big test for the airline. >> i think so. everybody recognizes that you can only do so much about the weather. but well be able to see how the airlines respond to those disruptions. >> the travel tensions are running high. this woman is now facing felony charges after this video appears to show her trashing an airline counter and hurling a computer monitor at a gate agent in miami. the airlines tell us they have seen a noticeable increase in peo...

NORTHAMPTON, MA / ACCESSWIRE / December 15, 2022 / The safety of our customers and team members is guided by our Safety Management System (SMS), an organizationwide approach to identifying and managing

A video shared by DTX Daily on Twitter showed the Spirit Airlines agent arguing and fighting with a passenger at Dallas-Forth Worth airport.