India leads in GenAI adoption, expecting increased investments. Data processing concerns persist, but conversational data search capabilities are seen as enhancing efficiency. Karthik Rajaram emphasizes the need for safeguarding data and leveraging GenAI for innovation.
While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to grow revenues, generate business leads and sales support, Yellow.ai cofounder and chief executive Raghu Ravinutala told ET.
While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to grow revenues, generate business leads and sales support, Yellow.ai cofounder and chief executive Raghu Ravinutala told ET.