Tuesday, 6 April 2021 18:19
An engrossing series of discussions on the passenger experience, the role of digital and the concession model took place on Monday at the virtual Summit of the Americas (5-9 April).
A collective of travel retailers have agreed that operational contracts hinging on minimum annual guarantees (MAGs) are no longer workable in a Covid-ravaged air transport climate and must be reformed.
An engaging panel discussion entitled âRoad to Recovery: The Retailer Perspectiveâ took place during yesterdayâs virtual Summit of the Americas (5-9 April), with contributions from Motta Internacional, Dufry and 3Sixty Duty Free.
While acknowledging that retailers have availed themselves of MAG relief since the Covid-19 crisis stymied revenues last year, panellists agreed that fixed rents should give way to risk-sharing agreements â a view that have noticeably hardened in the past year.