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Never has a robust information governance solution been more important than today. The explosion in new and varied form of data has long required a more sophisticated approach to understanding and managing data. If 2020 taught us anything, it is the need for enterprise-wide digital readiness. We need look no further than the rapid shift of entire organizations to cloud based collaboration platforms like Slack and Microsoft Teams. Organizations may have been successful in making the transition to utilizing these tools, but there was minimal preparedness for analyzing chat data in the event of litigation.