Members of Philadelphia's City Council's Committee on Public Safety met with police representatives, dispatchers and members of the public to determine how to.
Philly's 911 call center is understaffed and workers are underpaid, they say inquirer.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from inquirer.com Daily Mail and Mail on Sunday newspapers.
A man who is accused of robbing a dispatcher as she walked into work at Philadelphia Police Headquarters earlier this month has been arrested, authorities.