Virgin Media lost more than £4m after former customers switched providers because of a negative recruitment experience For some organisations, psychometric testing and behavioural assessments remain an integral part of the hiring process, but the tight labour market prior to coronavirus taking hold did see a curbing of some of the more excessive mindgames supposedly meant to ferret out the best candidate for a job. When employment levels are high, people are far less tolerant of aggressive behaviour, eccentric requests or needless delays designed to gauge how they react under pressure. But with the mass redundancies being brought by the pandemic, a single job advert is now estimated to be attracting an average of 250 applicants. With so many to choose from and very little to separate the best, employers may be tempted to revert to more dubious strategies, or find no option than to give added weight to more accepted assessment tools.