ntsb says the captain of the southwest jet took control from the first officer 400 feet from the ground. experts say that s highly unusual unless there is profound safety issues on that plane. 16 people were hurt when the plane landed as its nose gear collapsed. in switzerland an investigation under way into the deadly crash of a hot air balloon, yesterday morning, a family from california enjoying a special adventure. abc s lama hasan reports from switzerland. reporter: horrifying images of what was meant to be an american family summer holiday. remnants of their now deflated hot air balloon. the overturned basket that carried the family, a pair of shoes strewn on the ground. the family of four had been traveling for two hours in clear weather soaking in this breathtaking scenery when suddenly their hot air balloon hit an electricity power line. plunging 165 feet they came crashing to the ground. the adamson family well known in malibu were on vacation here in switzerland.