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Hitachi ABB Power Grids Reshapes COVID-Challenged Customer Engagement
In a pioneering effort to overcome pandemic challenges that have hampered its interaction with customers, partners, and other stakeholders, Hitachi ABB Power Grids on Feb. 9 inaugurated a “customer experience” center at the company’s North American headquarters in Raleigh, North Carolina.
The North America Customer Experience Center, which is located in a state-of-the-art facility on the Centennial Campus of North Carolina State University, comprises an in-person and virtual facility that offers a 3D, interactive immersion in Hitachi ABB Power Grids’ portfolio of technologies and solutions. It serves as a comprehensive showroom that caters to power utilities, renewables, data centers, transportation, an