Becky Watkins, Senior VP of Client Solutions of ResultsCX When interacting with industries such as retail, hospitality, and finance, we’ve all become accustomed to quick, effective, and personalized customer service. It’s no surprise that when
Ninety-four (94%) percent of global survey respondents working in healthcare agree that using data to drive healthcare creates new opportunities for patients.
Leadership training has its place in an L&D strategy. But for organizations wanting to see sustained behavior changes and a return on their investments, there’s another, and more effective way to get there: Invest in powerful relationships with coaches that have a ripple effect on organizational culture, engagement, and performance.