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Top 5 Best Bot Platforms Software for Better Customer Support

Make way for the top 5 best conversational AI chatbot for contact center operations this 2022. (Photo : Charanjeet Dhiman / Unsplash) Customers are the heart of businesses, and the best way to set forth unrivaled customer support is using conversational AI.
United States Charanjeet Dhiman Unsplash Thea Felicity Conversational Platform For Customer Service American Express Call Center Photo

GUEST COLUMN: The all-pervasive role of technology in new-age marketing

Mumbai: It was October 2020 when a Cadbury campaign featuring the Bollywood star Shah Rukh Khan (SRK) caught my attention. Christened as a โ€˜NotJustACadburyAdโ€™, the campaign blended SRKโ€™s image and voice using AI to create customised ads for local shops by directly naming them. This idea to promote local businesses when they had taken a big hit during the pandemic was widely
Shah Rukh Khan Taco Bell Royal Dutch Airline Unified Analytic Dutch Airline Natural Language Processing

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