The man who stopped the shooter at Peachtree Center earlier this week was an off-duty Atlanta police officer who was working his second job as a security officer.
Poor communities that can't afford private security must rely on law enforcement for their protection, and many police departments have fewer officers.
What would you do if you were confronted with someone who was dangerously angry? Atlanta security expert Joshua Byrd teaches clients and students how to deescalate tense encounters and walk away safely and alive.
A pilot program in the Atlanta Public School system is teaching students de-escalation strategies during one of the city's worst crimewaves in decades. Will it work?