love is to see my baby brother or to know he is well. a week ago today, i saw him. he said, in case i don't see you on your birthday, i want to give you this. it was an antique piece of glass ware i collect. this is a week later. never, ever could we imagine we would go through this. >> you leave a conversation like that a bit depressed. our crews at the hospital ared to there are john does who can't be identified. the doctors say they can't identify then because they had to shave their heads to care for their injuries. one was identified by his brother as mark lundquist. >> he's in bad condition.