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Commentary from crisis management expert Edward Segal, author of the bestselling and award-winning Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies (Nicholas Brealey, 2020)Elon Musk’s ultimatum to Twitter’s employees. which gave them two days commit to a new “hardcore” company or leave with

Commentary from crisis management expert Edward Segal, the bestselling author of the award-winning Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies (Nicholas Brealey, 2020)KFC’s apology for a message it sent to German consumers provides business leaders with timely lessons about best practices

Commentary from crisis management expert Edward Segal, author of the bestelling and award-winning book on crisis management, Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies (Nicholas Brealey, 2020) Emails are one of the weakest links in a company’s defense against cyberattacks, and cyber thieves appear

Commentary from crisis management expert Edward Segal, author of the bestelling and award-winning book on crisis management, Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies (Nicholas Brealey, 2020)Just days after taking ownership of Twitter, Elon Musk started to face several crises. Indeed,

In this week's episode of the"Crisis Management Minute” podcast, crisis management expert Edward Segal explains what can be at stake when deciding who will look into the cause of a crisis. He aslo shares his advice on who corporate executives should consider asking to investigate their company’s disaster, scandal, or

Edward Segal Communications announced today it has been named an approved provider of crisis management and spokesperson training courses by the American Society of Association Executives.The designation means that ASAE members will receive continuing education credits (Certified Association Executive credits) when they complete Segal’s courses.  his customized in-person and virtual workshops

Commentary From Crisis Management Expert Edward Segal, Bestselling Author of the Award-Winning Book "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies" (Nicholas Brealey, 2020)    The release of confidential information about a company’s activities, products, services or employees can create a crisis for organizations

In this week’s episode of the  “Crisis Management Minute,”  nationally-known crisis management expert Edward Segal discusses why visuals are just as important as words in telling a company’s side of the story about a corporate emergency and shares an example of how visuals were used effectively to show the impact of a

 Commentary From Crisis Management Expert Edward Segal, Bestselling Author of the Award-Winning Book "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies" (Nicholas Brealey, 2020)    Some crises strike companies quickly, are addressed by corporate executives, and soon fade from the spotlight.Other crises capture the

 Commentary From Crisis Management Expert Edward Segal, Bestselling Author of the Award-Winning Book "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies" (Nicholas Brealey, 2020)    CEOs are often called on to provide leadership in a crisis. But what does an organization do when, for