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Prompts, bob. >> i dont know why im laughing. >> you get frustrating and. and i cant put it out there because i cant get somebody on the phone to help me. >> i use atm machines in the early hours and if it doesnt work, i cant get bank of america on the phone. i barely speak english. you have to articulate. >> you have to say, when its voice activated. one thing, if you need -- its driving you crazy and you want to find out, per company how they get to a person you can go to two websites, get hum...

Prompts, bob. >> i dont know why im laughing. >> you get frustrating and. and i cant put it out there because i cant get somebody on the phone to help me. >> i use atm machines in the early hours and if it doesnt work, i cant get bank of america on the phone. i barely speak english. you have to articulate. >> you have to say, when its voice activated. one thing, if you need -- its driving you crazy and you want to find out, per company how they get to a person you can go to two websites, get hum...

>> gregg: well autopsy been there, you call a company on the telephone and you get that awful recording. after about 20 minutes of pressing all the 1s and 2s, you have to wait another half hour to even get a human being on the line. if only there was a way to get past all the mumble and jumble and headaches. our next guest is here to help. he found the web site, dial a human.com. hes host of the mayor of the morning on fox news radio affiliate, wndban in daytona beach, florida. youre mayor of wh...

Sites, which is very convenient. >> gregg: i think some of these companies actually try to make their system so hard that nobody can actually get through, which i dont get. but i am convinced that thats what they do. you would think theyd want to be nice to their customers. >> well, they certainly do. thats what customer service is all about. but that means they need an employee on the other end, but thats expensive. so theyre trying to do it cheaper by going through phone prompts and either you...

>> gregg: you beat me to the punch. thats right up your alley, a politician. all right. so speak jibberish. now also i figured out that sometimes you can hit zero and that will get to you an operator, a real live human being. right? >> thats one of the most common ones and if one 0 doesnt work, you continue to punch it and let go and normally it will take to you a customer service person. and if 0 doesnt work, try other numbers, 1, 2, 3, 4 on down. >> gregg: right. i hate it and i finally get af...