Page 453 - Human Error News Today

That false alarm that happened about now six hours ago there in hawaii. this as the question was, was a missile heading their way? you can see video of those who reacted to the warning that said "take cover." i want to bring in democratic congresswoman from california, barbara lee, and, representative, we look at the state of hawaii there, for your state of california, also very much concern. this the question of a potential missile from north korea, 20 minutes, it said, to reach the state of ha...

System that based on what we know today that is supposed to warn americans? >> well, when you see something like this take place, it sort of shakes our confidence and im hopeful that there will be a very close look at the systems that are in place and the -- and hopefully establish protocols that would not create a condition where one person making one single mistake could end up putting this alert out and cause a whole population to panic. you know, i really -- i really feel for the people of h...

Footsteps away from where you are in honolulu as well. you were up on the crater learning about this. how does that square with what you are learning? >> actually, fascinating to hear the general talk about this. because hawaii civil defense is insistent only 10% of the people if it was a direct hit near the airport on the island of hawaii would perish. they say about 90% of the people might survive. they may just be without communication once that happens. if they are able to get and shelter in...

Command but it was the hawaii emergency management agency. they call it civil defense and theyre head quartered within a early 1900s era bunker. thats diamond head crater. thats where this alert was sent from. what happens is, if the u.s. military detects as weve been hearing from our colleagues, if what happens is the u.s. government and the military detects an incoming ballistic missile theyre going to pick up the phone and notify people that are sitting within this room 24 hours a day, 7 days...

Understand youre saying this is human error, but it begs the question whether or not there was enough information what people should do if this was, in fact, a real ballistic missile attack. if you could take this time now, these are the questions well be answering over the next couple of days. specifically what do you do if at home, on the highway, in the elevator of a high-rise hotel or building, what are the steps you should take? >> these are very, very good questions. public outreach, weve ...

That we simulate a notification from pacom. no notification from pacom came. we simulate that. based on that simulation our staff at the state warning point will open up the screen, go through the checklist and make the initiation. there is a -- again, its a human error. there is a screen that says, are you sure you want to do this? okay? thats already in place. now, we have one person, human error, and that thing was pushed anyway. >> so there was -- by having redundancy -- >> also pressed yes?...

Warning point, that shift, would, the one to push it or oversee making sure there are two people there when pushing the button. >> there was a redundancy in place then. someone clicks, sends out a mass message and someone also clicks to say, yes? >> its the same person. >> can you explain why, then, he did it twice? >> i cant explain that. like i said, its a human error that were going to fix. >> we understand its a mrs. take. what a mistake. what are the consequences of the mass hysteria? >> th...

Up to an individual to input this data. it didnt happen. a combination of human error and a systems failure. theyre trying to get to the bottom of this. talk to people privately at the pentagon. they recognize they have a problemseven at the highest level. army chief of staff and want to get ahead of this but it is a bureaucratic challenge and la to do with how they keep records and transmit it to a different system. >> got it. hans nickel in washington. and now that the tax reform bill is sig...

Incorrect flight. they then notified the pilot. as part of the airline security procedure, they decided to return to the airport in los angeles. the airline is still trying to figure out exactly what went wrong here. we can note that united airlines and al nippon airlines have a partnership, a cancer-chair. perhaps that has something to do with it. but we dont have solid answers on what happened here. >> you can hear the collective groan. >> how do you get on the wrong flight? you are checked so...

Kept saying they had a united ticket. the machine made noises that register to nowhere. john? >> jon: how did all of this happen? do we know? >> reporter: teigen may think those are a silly noise making machine that dont mean anything but they are connected to the passenger and crew manifest. they talk to government systems at the destination n this case japan, and here in the u.s. theoretically if a passengers ticket did scan and the person is trying to get on the wrong flight, red lights and a...