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Roy Morgan Research Super fund satisfaction near record highs in June with HESTA the top fund ahead of Cbus and Unisuper
Country: Australia Source: Roy Morgan Single Source Australia, January â June 2020, n=13,509, January â June. 2021, n=20,152. Base: Australians 14+ with work based or personal superannuation.
New data from Roy Morgan’s Superannuation Satisfaction Report shows an overall super fund satisfaction rating of 71.7% in June 2021 – a stunning increase of 8.6% points from a year ago in June 2020, and up 6.9% points over the last six months since December 2020.
The rating for June is just below the record high reached a month ago and continues a series of excellent customer satisfaction ratings reached over the first half of 2021 as the Australian economy recovered and Australian stock-markets reached new record highs.
AustraliaAustraliansAustralianRetail-super-fund-is-onepathRoy-morganSuperannuation-satisfaction-reportIndustry-fundsCatholic-superFirst-stateRetail-super-fundColonial-first-stateCountry: Australia Source: Roy Morgan Single Source Australia, Nov. 2019 â Apr. 2020, n=13,501, Nov. 2020 â Apr. 2021, n=19,117. Base: Australians 14+ with work based or personal superannuation.
New data from Roy Morgan’s Superannuation Satisfaction Report shows an overall super fund satisfaction rating of 71.7% in April 2021 – an increase of 7.0% points from a year ago in April 2020, and up 10.7% points over the last six months since October 2020.
The new rating for April represents a new record high level of customer satisfaction with superannuation funds as Australia has emerged from the worst of COVID-19 experienced during much of 2020.
The period covered by these ratings is over the last six months from November 2020 – April 2021. Victoria emerged from a long second lockdown in late October and since then there have been only a few short lockdowns around the country.
AustraliaAustraliansRetail-super-fund-is-onepathRoy-morganSuperannuation-satisfaction-reportIndustry-fundsCatholic-superRetail-super-fundColonial-first-stateRoy-morgan-single-source-australiaPublic-sector-funds“Now these are fees that are taken out before clients see investment returns they don’t have to put them on statements but I do count them as costs because they’re coming out of a client’s performance before they receive it.”
“I still like industry funds and I’ve got a lot of clients in those funds and haven’t moved them specifically because they are still adequate for my client needs but I think the whole conception that industry funds are always cheaper than retail funds is pretty wrong to be honest,” he said.
Holme said he had a client whose industry super fund claimed their total fees were 0.93% but, in actuality, the total fees were 1.94%, over a per cent higher than what the fund disclosed.
Chris-holmeSuper-reviewSuper-fundsRetail-fundsIndustry-fundsFeesHh-wealthகிறிஸ்-ஹோல்ம்அருமை-விமர்சனம்அருமை-நிதிசில்லறை-நிதி