Page 10 - Installation Process News Today

>> our seats, 14 abc i think are totally disconnected. >> somehow in the installation process of our seats we introduced a failure. not sure mechanical failure or human failure. >> reporter: american saying it identified what caused three flights to be aborted in mid flight because seats came loose. in one case, flipping passengers on their backs. the seats came in rows of three. and the row is held to the floor with what is called a saddle clamp. its that clamp that was improperly installed on ...