Rail Madad Helpline: The new helpline number 139 will take over all existing helpline numbers
Indian Railways has integrated all railway helplines into a single number 139 , which is now the main Rail Madad Helpline, for quick grievance redressal and enquiry mechanism during train journeys for passengers. According to a statement shared by the Railway Ministry, the new helpline number 139 will take over all the existing helpline numbers, so that the process becomes easier for passengers to connect with railway authorities, in order to address needs or enquiries during the travel. Several grievances helpline numbers were discontinued by railway authorities last year. (
Railways announces integrated Rail Madad helpline number - here s all you need to know
Helpline no. 182 would also be discontinued from April 1, 2021 and merged into 139. File photo
Updated: Mar 8, 2021, 06:32 PM IST
The Indian Railways has integrated all railway helplines into single number 139 (Rail Madad Helpline) for grievance redressal and enquiry during the journey. As the new helpline number 139 will take over all the existing helpline numbers, it will be easy for the passengers to remember this number and connect with the Railways for any kind of assistance or need during travel.
Various railway grievances helplines were discontinued last year. Now, Helpline no. 182 would also be discontinued from April 1, 2021 and merged into 139.
Updated Mar 08, 2021 | 16:39 IST
The Helpline 139 will be available in twelve languages. Passengers can opt for IVRS (Interactive Voice Response System), or directly connect to call-centre executive by pressing (asterisk) Railway announces integrated Rail Madad helpline number “139” for all queries, complaints and assistance | Photo Credit: ANI
New Delhi: To overcome the inconvenience over multiple helpline numbers for grievances and enquiry during railway travel, Indian Railways has integrated all railway helplines into a single number 139 (Rail Madad Helpline) for quick grievance redressal and enquiry during the journey.
As the new helpline number 139 will take over all the existing helpline numbers, it will be easy for the passengers to remember this number and connect with Railways for all their needs during the travel. Various Railway grievances helplines were discontinued last year. Now, Helpline no. 182 would also be discont
New Delhi [India], March 8 (ANI): To overcome the inconvenience over multiple helpline numbers for grievances and enquiry during railway travel, Indian Railway has integrated all railway helplines into a single number1 39 (Rail Madad Helpline) for quick grievance during the journey.
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