1 January 2010 - 12:00
Libraries Australia Document Delivery (LADD) is a web-based system for interlibrary lending and document delivery between Australian libraries, managed by the National Library of Australia. The LADD system has a broad user base with library members representing government departments, academic libraries, private companies and public libraries.
Interlibrary loan (ILL) staff at these member libraries range from volunteers and part-time workers to full-time professional staff working in a dedicated document supply section. Membership drawn from such diverse library sectors and working with such a range of staff resources shows that the LADD system has developed into a service that is used with success by a variety of members.