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Comcast Improves Low-Cost Internet After Student Pressure

From left: Yashira Valenzuela-Morillo, Kimberly Vasquez, and Aliyah Abid In a victory for student activists pushing to close the digital divide, Comcast announced today that it will be increasing speeds for its low-cost Internet Essentials plan, which some families have said wasn’t fast enough for online learning. Since the pandemic forced schools online last spring, students have been arguing that the speeds Comcast offered at a discount to low-income households — 25 Megabits per second (M...
United States Jessica Rosenworcel Chris Wyden Kimberly Vasquez Councilmember Zeke Cohen Baltimore City College High School

'Our education lifeline': U.S. battle over broadband heats up

7 Min Read (Thomson Reuters Foundation) - In January Ellie Mitchell started getting a barrage of texts and emails from her internet service provider, warning her she was running out of data. “The messages kept coming: ‘You’ve used 75%, 80%, 90%...’” Mitchell, director of youth nonprofit Maryland Out of School Time Network, told the Thomson Reuters Foundation in a phone interview. “It felt like we were being held hostage,” said Mitchell, who was working from home in Baltimore, Mary...
United States Zoe Tabary Jumana Farouky Avi Asher Schapiro Aaschapiro Nellie Mitchell Anna Eshoo

Comcast delays 12-state data cap expansion to July

Andrei Stanescu via Getty Images Comcast customers in a dozen Northeastern states won’t have to worry about broadband data overages just yet. In November, the company announced it would implement a 1.2TB data cap at the start of 2021 on broadband users in Connecticut, Delaware, Massachusetts, Maryland, Maine, New Hampshire, New Jersey, North Carolina, New York, Pennsylvania, Vermont, West Virginia and the District of Columbia. After two months of waived overage fees, those customers would hav...
New York United States New Hampshire District Of Columbia New Jersey North Carolina

Comcast boosts internet speed for low-income users

2 months ago For Stefanie Marrero, a stay-at-home mom from Frankford, that rings true. Her family has had major Wi-Fi issues using Internet Essentials since the start of the pandemic when her four children began virtual school from home. Marrero believes Comcast’s plan to boost speeds will provide a huge relief. “There’s always one kid getting kicked off Wi-Fi, or the internet is dropping for hours on end. So I’m stuck using my phone, calling Comcast every other day,” she said. Accord...
Penn State University United States Sascha Meinrath Stefanie Marrero Dalila Wilson Scott Comcast Center City
Source: whyy.org

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Comcast doubles the speed for Internet Essentials plan, no added fees

USA TODAY Comcast is doubling the internet speed to to 50Mbps for its Internet Essentials plan without additional fees, according to a statement by the company.  Customers of the Internet Essentials plan will begin to see the changes starting Mar. 1.  "Weve been on a mission to address digital inequities in under-resourced communities through Internet Essentials for a decade and there’s never been a greater need than now," said Dave Watson, president and CEO of Comcast Cable, in the state...
United States Andy Jassy Xfinity Comcast Dave Watson Internet Essentials Comcast Cable

Comcast suspends Internet data limits, fees for Northeast customers

Comcast suspends Internet data limits, fees for Northeast customers Tony Romm © Mike Blake/Reuters Comcast has suspended new data charges until July, so consumers will not see any fees until their August bills, according to the office of Pennsylvania Attorney General Josh Shapiro. Comcast on Wednesday said it would suspend its new fees on heavy home Internet users in more than a dozen Northeastern states, reversing course on a policy that threatened higher bills for some fa...
New York United States District Of Columbia Joel Shadle Josh Shapiro Communications Commission
Source: msn.com

Comcast suspends data caps for certain states, and that's unfair

PC World New Zealand Comcast suspends data caps for certain states, and thats unfair Data caps should go away during the pandemic, period. Credit: Comcast Comcast said Wednesday that it will suspend its data caps in over a dozen states and the District of Columbia for at least six months, apparently because of a deal the company struck with the state of Pennsylvania.  If you live anywhere else in the United States, your reaction was probably the same as mine: Why isn’t Comcast doi...
New York United States New Hampshire District Of Columbia North Carolina West Virginia

Comcast doubles download speeds for its low-cost 'Internet Essentials' plan

Upload speeds are also getting a slight bump on February 3, 2021, 15:56 13 comments What just happened? Its no secret that Comcast isnt exactly a beloved internet service provider, but every now and then, the company does something that purely benefits consumers. Yesterday was one such time: as part of its commitment to "digital equity," Comcast is doubling the download speed of its low-income internet plan for all participating consumers. The plan in quest...
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Comcast is doubling the speed of its low-income internet plan

Comcast is doubling the speed of its low-income internet plan Share this story Illustration by Alex Castro / The Verge Users of Comcast’s Internet Essentials plan will be getting a significant speed increase on March 1st. The service, which currently runs at 25Mbps, will be automatically upgraded to 50Mbps without requiring additional fees or action from customers. Upload speeds are also being increased from 3Mbps to 5Mbps. Faster access for the same price should be a relief for many families...
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