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Couple says St Louis s 911 response is inadequate

A couple who was trying to get help for their son says the city's response about 911 dispatching is unacceptable.

Jamie outmanJames outmanMichelle outmanTishaura jonesDennis jenkersonPublic safety departmentCape girardeauPublic safetyInteractive voice responseGroundhog dayMayor tishaura jonesFire chief dennisLouis countyJefferson countyCharles county

St Louis 911 dispatchers left family waiting as son had seizure

National standards say 90% of calls should be answered within 15 seconds. St. Louis has been operating below those standards for years.

James outmanCharles coyleMichelle outmanTishaura joneNick desideriTishaura jonesJamie outmanNational emergency number associationCape girardeauSafety spokesman monte chambersSafety director charles coyleForest parkCardinal glennon hospital

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