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EPA Challenges Customer Dispute Process To Mitigate Chargebacks And Financial Fraud - New Research Explores The Threat Of 'Double Credits' And Offers Recommendations To Provide The Catalyst For Action

Date 06/05/2021   The whitepaper seeks to shine a light on the unprecedented rise in customers claiming ‘double credits’ through chargebacks and alternative avenues, while also providing recommendations on how to improve the customer dispute process for all stakeholders in the payments value chain. Traditionally, customer disputes and chargebacks have rarely received the focus and coverage they deserve, however one Tier 1 Debit and Credit Card Issuer reported the number of non-fraud d...
Monica Eaton Cardone Jane Jee Payments Association Financial Ombudsman Service Demerging Payments Association Customer Disputers

Podcast: AI finds its voice - WiredPRNews.com

Podcast: AI finds its voice Today’s voice assistants are still a far cry from the hyper-intelligent thinking machines we’ve been musing about for decades. And it’s because that technology is actually the combination of three different skills: speech recognition, natural language processing and voice generation. Each of these skills already presents huge challenges. In order to master just the natural language processing part? You pretty much have to recreate human-level intelligence. Deep...
New York United States United Kingdom Donald Trump Emma Cillekens Anthony Green

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