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Expedition leaders L-R: Jason Edmunds, Anja Erdmann-Rutten and Adam Rheborg A big challenge in expedition cruising is matching and exceeding guest expectations in the field, says Anja Erdmann-Rutten, expedition leader with Poseidon Expeditions.
21 years in the business, Erdmann-Rutten was talking to Seatrade Cruise group director Mary Bond during Seatrade Cruise Virtual: Expedition Cruising.
Poseidon Expeditions
Poseidon operates 114-guest Sea Spirit seasonally in the Arctic and Antarctica and in summer, sails 50 Years of Victory to the North Pole.
She has experience of working both in the office and onboard and is well placed to see the view from both sides, she relates. ‘Guests want to see wildlife and nature close up like the imagery that is often portrayed in the sales brochures but is it realistic? she asks. ‘Can it set wrong expectations? Definitely,’ she feels and do these pictures make life onboard easy? ‘Definitely not,’ she claims.